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Lions Den Supervisor

HEI Hotels & Resorts•Dallas, TX
•Onsite
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About The Position

Located in the middle of the most prestigious part of Uptown Dallas, The Stoneleigh is a storied landmark with a rich and alluring legacy. The Stoneleigh has recently completed a $20.0M renovation, and has relaunched as part of Marriott's prestigious Autograph Collection. All 176 rooms and public areas have been renovated, including our restaurant, Lions Den, and our bar, Bar Leonessa. Lions Den is the new home of the next restaurant from awarding-winning chef, Chef Michael White. Chef Michael White has many culinary accolades including the James Beard award; 5 simultaneous Michelin stars; and multiple New York Times 3-star and 4-star reviews. Chef Michael White’s concepts at The Stoneleigh include, the Lions Den, where each dish is composed with care, weaving together seasonal ingredients, global inspiration, and a distinctly Dallas spirit. Lions Den will be opening on May 1st, 2026. At HEI, we are dedicated to building a diverse and inclusive workplace and encourage all qualified candidates, including those with U.S. military experience, to apply even if their experience doesn't perfectly align with every qualification. The Lions Den Supervisor assists the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Requirements

  • Ability to use point of sale.
  • Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.
  • Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

  • Monitor servers and busperson adherence to all service standards.
  • Supervise service of guests, being watchful of signals from guests in need of service.
  • Assist manager to establish and monitor sidework duty completion.
  • Maintain bank to HEI Hotels and Resorts standards.
  • Read daily communication sheets from previous shift and prepare one for the following shift.
  • Check floor plan for appropriate coverage.
  • Check restaurant for cleanliness and set up.
  • Check service stands and aisle areas.
  • Check tables for cleanliness and proper set up.
  • Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
  • Communicate daily with restaurant manager with regard to special events, house counts, etc.
  • Assist restaurant manager in conducting menu classes and taste panels.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Benefits

  • competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
  • Vision insurance programs through EyeMed
  • Vacation, Sick and Holiday programs
  • pet insurance through the ASPCA
  • Supplemental, Spousal and Child Life insurance
  • Short and Long-Term Disability plans
  • 401(k) Savings Plan with matching funds
  • discounts through our 'YouDecide' and Hotel Room Discount programs
  • market-leading compensation packages
  • generous PTO and flex-time initiatives
  • outstanding career development and advancement opportunities
  • job-appropriate assets and resources
  • DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

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