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At Black Bear Diners, servers provide friendly, prompt, individualized service that creates a positive dining experience and encourages guests to return. Servers welcome and greet guests, describe specials and menu items, answer questions, take and enter food and beverage orders, deliver orders promptly, monitor guest satisfaction, and respond courteously to requests. They prepare and present checks, thank guests, and invite them to return. Servers also perform assigned side work, maintain clean service areas, pre-bus and reset tables, and help fellow servers as needed. They follow company standards for service, appearance, and uniform, and may fill in as directed by the restaurant manager or immediate supervisor. The role requires communication skills, basic knowledge of dining-room procedures, basic math skills, and the ability to operate a point-of-sale system and handle money. Management may assign or reassign duties, and duties may change due to reasonable accommodation or other reasons.
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Job Type
Full-time
Education Level
No Education Listed

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