Sales Director Jobs

About The Position

Requirements

• College degree or relevant experience.
• Background clearances required by government regulations.
• Complete a health screening and provide negative TB test results dated within the last six months or within seven days of employment.
• Valid state-issued driver’s license and valid insurance.
• Solid PC skills and familiarity with Microsoft Office programs, including Word, Excel, Outlook, and email.
• Excellent written and verbal communication skills, including ability to speak, write, and read English.
• Comfort with public speaking and presenting to small groups.

Nice To Haves

• Sales and marketing experience with a successful track record.
• Bachelor’s degree coursework in communications, public relations, marketing, or a related field.
• Ability to work weekends, evenings, and flexible hours and be available at peak customer-service times.

Responsibilities

• Drive the community’s sales efforts and outcomes and maintain budgeted occupancy by generating qualified inquiries, tours, and professional referrals.
• Respond to inquiries from multiple channels and record completed sales activities and detailed notes in the CRM in real time.
• Follow MBK inquiry and tour follow-up plans, schedule next steps, and maintain accurate and current prospect and referral records.
• Serve as the primary contact for prospects, families, and referral agencies until the move-in process begins, involving other team members as appropriate to advance the sales process.
• Train community team members in first impressions, inquiry calls, and effective tours, and help reinforce that sales is everyone’s responsibility.
• Conduct daily community walkthroughs and ensure grounds, common areas, and model apartments are show-ready and meet MBK standards.
• Establish and maintain relationships with industry influencers, professional referral sources, and strategic community partners.
• Complete weekly professional outreach, including 7–10 face-to-face interactions, and record visits, notes, activities, and next steps in the CRM.
• Identify key referral sources and develop strategies, visits, and calls to advance relationships and generate referrals.
• Plan and conduct internal events, attend local market events, and coordinate or sponsor networking functions within and outside the community.
• Maintain referral databases, including contact details, interactions, notes, status, relationship updates, and lead-volume potential.
• Create, update, and manage quarterly Sales and Marketing Plans with the Executive Director to generate leads, develop referral relationships, and close sales.
• Understand operating budgets, revenue generation, value pricing, local market trends, and competitors; use competitive analysis to adjust marketing strategy.
• Provide concierge team members with information about upcoming tours and help train them on greetings, phone etiquette, welcome signs, and MBK standards.
• Analyze leads and prospect interactions to personalize sales strategies and develop marketing plans based on sources, locations, and other lead data.
• Receive community fees and receipts and deliver them promptly to the Executive Director or Business Office Manager to start the move-in process.
• Interview, train, manage or supervise, evaluate, and address problems with a Sales Assistant, if applicable, consistent with policies and applicable laws.
• Attend daily stand-ups, weekly sales and marketing meetings, weekly leadership meetings, and monthly all-team meetings; present sales and marketing initiatives.
• Work with the Executive Director on apartment pricing, revenue opportunities, model apartment selection, and appropriate sales incentives.
• Communicate regularly with the Executive Director, Regional Director of Sales, Regional Director of Operations, and Vice President of Sales & Marketing.
• Perform other duties or projects assigned by the Executive Director or designee.
• Ensure compliance with applicable laws, regulations, and community policies; interact with residents, team members, visitors, prospects, and families professionally and empathetically.
• Promote teamwork and ensure promotional materials and communications reflect MBK principles, core values, and a professional image.

Benefits

• Competitive salaries.
• Leadership development and live in-person, virtual, individual, and group training.
• 401(k) retirement plan with company match up to 4%.
• Employee Assistance Program for employees and household members.
• Financial and legal services.
• Educational loan assistance and scholarships.
• Team member discount programs.
• Resources supporting physical, emotional, and financial wellness.
• Free meal per shift.
• For full-time team members: comprehensive medical, dental, and vision coverage.
• For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions.
• For full-time team members: healthcare and dependent-care flexible spending accounts.
• For full-time team members: commuter benefits.
• For full-time team members: company-paid life insurance and accidental death and dismemberment coverage.
• For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
• For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.