Director of Travel Industry Sales - Hotel Polaris

CoralTree Hospitality • Colorado Springs, CO

11d • Onsite

About The Position

Hotel Polaris is seeking an exceptional Director of Travel Industry Sales to join their team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. The role involves shaping the future of travel and hospitality, influencing unique and distinctive guest and team member experiences. The company is looking for someone passionate about creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong community connections.

Requirements

• 3 years minimum previous experience in Hotel Business Transient and Leisure Sales.
• Strong listening skills.
• Superior attention to detail.
• Ability to clearly communicate in English both verbally and through written communication.
• Strong organizational skills to plan sales missions, client events, and FAM trips.
• Forward all potential hotel sales leads to the relevant departments such as Group and Catering leads.
• Commitment to completing necessary administrative duties.
• Organization and the ability to create and analyze manual and automated reports.
• Comprehensive knowledge of technical and managerial applications of PMS, Delphi, and other applications.
• Understanding of in-house reporting and track travel agent and wholesale booking activity.
• Proven closer who thrives on the challenge of finding new business.
• Can communicate confidently, concisely and warmly.
• Ability to work independently and as part of a high-performance team.

Nice To Haves

• Operational understanding and innovative thinking.
• Enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team-oriented environment.
• A People Person who believes the best part of selling is creating and building lasting relationships with our guests and team members.
• A sense of luxury. Understanding exceptional service, product and experience to match and exceed expectations.

Responsibilities

• Create, sustain, and strengthen relationships with corporate business travel managers, travel advisors, agency owners, consortia program managers, influencers.
• Identify both Local and National Accounts that have business travel into the market.
• Complete online RFPs for business transient accounts for both local and national travel accounts.
• Enthusiastically represent the property brand and the associates that bring it to life.
• Support the financial and cultural expectations of the property with integrity.
• Introduce existing relationships to the property.
• Innovate, identify, and enthusiastically create new contacts and develop sales leads through phone solicitation, sales calls, trade shows, etc.
• Respond to sales inquiries and contact potential clients to build and nurture lasting relationships.
• Understand competitor strengths and weaknesses, economic trends, supply and demand, and strategically sell against our competition.
• Maintain expert-level knowledge of the hotel amenities, venues, and options, and provide recommendations to create authentic and distinctively different experiences for our groups.
• Anticipate our guests' needs with prompt responses.
• Create, execute, and support the operational aspects of business booked, such as generating proposals, writing contracts, and corresponding with customers.
• Maintain timely and accurate recordings of activity of appointments, calls made, and business leads.
• Attend industry tradeshows, sales missions and networking events.
• Take initiative to go beyond the ordinary and differentiate us from the competition, and create loyalty and excitement.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Colorado Family and Medical Leave Insurance Program (FAMLI).
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed