LN Venues, Director of Premium Sales and Service
About The Position
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
Requirements
- Bachelor’s degree in sports/entertainment management, business or related field is required
- Five to ten years direct business to business sales experience, preferably in premium seat sales, sponsorship, media or sports marketing
- A proven track record in relationship building and networking skills with ability to interact effectively and professionally with all levels of an organization
- Demonstrated experience in managing sales funnel across multiple entertainment/sports properties with a sense of urgency, sometimes under a high level of pressure
- Self-starter and entrepreneurial spirit with hands-on approach towards retention of existing memberships
- Highly motivated, naturally assertive, with a positive attitude
- Excellent organizational and time-management skills
Nice To Haves
- Prior experience with Archtics and KORE/Salesforce.com is a plus
Responsibilities
- Responsible for establishing, nurturing and maximizing positive relationships with existing members and annually renewing their full season memberships via all touch points- calls, emails, seat visits and events
- Design, present and execute annual proposals to existing premium clients and referrals
- Develop new business sales opportunities by generating referrals, prospecting, and upselling current accounts
- Meet and exceed specific levels of activity, appointments and revenue goals while exceeding the member expectation
- Serve as the venue sales ambassador in the community while partnering with the local Convention and Visitor’s Bureau, Chambers of Commerce, Meeting Planners Associations, and similar type organizations
- Work in partnership with the Director of Regional Business Development as well as Sales Coordinator to cover specific shows to network with current and prospective guests to ensure the show experience is exceeding expectations
- Enter all pertinent customer interaction information in KORE/Salesforce.com for efficient reporting and historical data purposes
Benefits
- Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- Paid time off policy including holidays, sick time and day off for your birthday
- Free concert tickets
- 401(k) program with company match
- Stock Program
- Reimbursement
- New parent programs & support including caregiver leave and baby bonus
- Infertility support
- Tuition reimbursement
- Student loan repayment
- Internal growth and development programs & trainings
- Volunteer time off
- Crowdfunding network
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What This Job Offers
Job Type
Full-time
Career Level
Director
