LN Venues, Director of Foundation Room Sales - HOB Dallas

Live Nation Entertainment•Dallas, TX

2d•Onsite

About The Position

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation. At Live Nation Entertainment, our people embrace qualities such as being passionate, motivated, driven, with an entrepreneurial spirit, resourceful, innovative, forward thinking and committed.

Requirements

Demonstrate local Houston relationships and contacts
Minimum of 7 years experience overseeing a team of manager-level employees
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Experience using Salesforce CRM or comparable customer relationship management systems
Basic understanding of financial principles, including budgeting and revenue management
Knowledge of food, wine, and spirits, with an understanding of luxury hospitality and guest service standards
Express a positive attitude and objective viewpoint in all circumstances
Maintain organization skills and focus on assigned tasks/goals
Take creative risks to enhance revenue
Behave professionally to maintain / enhance positive image of House of Blues
Ability to sell a non- tangible product
Show respect by considering the rights and dignity of others rather than self
Communicate assertively in a non-aggressive, candid manner
Able to maintain a flexible work schedule to accommodate business needs
Strong analytical thinking and sound decision-making abilities
Excellent planning, organization, and time management skills with the ability to prioritize multiple responsibilities
Proven ability to build trust, develop high-performing teams, and foster a collaborative work environment
Effective interpersonal, verbal, and written communication skills.
Strong presentation and public speaking skills
Ability to build and maintain productive partnerships with internal and external stakeholders
Results-oriented with strong follow-through and attention to detail
Self-motivated with a proactive, action-oriented approach to achieving goals
Demonstrated sales, negotiation, and persuasive communication skills
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Nice To Haves

High School and/or college degree preferred

Responsibilities

Oversee and manage the Foundation Room and the VIP Music Hall sales team.
Generate Foundation Room Membership revenue by acquiring new sales and maintaining a consistent working relationship with current Foundation Room Members for renewal sales.
Generate VIP upsells in the Music Hall.
Actively solicit new and renewal business opportunities by conducting effective sales calls, outside sales calls, presentations to current and potential members, and conducting site inspections.
Negotiate and close Foundation Room Memberships and VIP Music Hall sales.
Generate revenue via prospecting new leads, renewing current members and prospecting lapsed memberships.
Optimize all Music Hall inventory for upsell opportunities.
Monitor change in all industries and develop strategies to sell Memberships and VIP upsells.
Achieve monthly / quarterly sales goals and yearly budget goals.
Network with existing Members and VIP clients to develop referrals and maintain a high retention rate.
Oversee all Member and VIP upsell communications and marketing initiatives.
Consistently entertain and work in the Foundation Room and Music Hall to generate new business and maintain a good relationship with the existing Members and VIP clientele.
Assist in coordinating all Member events including quarterly marquee party.
Become involved in outside organizations that can directly affect your sales.
Attend local trade shows; participate in sales blitzes and other off-site sales efforts.
Oversee day to day operations of Sales Manager, Coordinator and Concierge in Foundation Room.
Oversee day to day operations of VIP Host Manager and VIP Hosts in the Music Hall.
Responsible for entire Foundation Room and VIP sales teams in achieving their goals.
Maintain office/vacation schedules for sales and VIP team.
Liaison between VP of Sales, GM and sales team for all communications and company directives.
Attend weekly sales meetings, marketing and Foundation Room operation meetings.
Have a working knowledge of the operational department and their responsibilities in Foundation Room and Music Halle to ensure maximum Member and VIP clientele satisfaction.
Effective communication of strategies, priorities and goals through sales meetings, performance appraisals, annual reviews and meetings with VP of Sales and General Manager.
Maintain accurate daily office procedures and reporting.
Assist in communication with all venues regarding potential business / clients.
Ensure all accounting paperwork is accurate, responsible for collecting all Membership and VIP client monies, handle all invoices / receipts.
Oversee all projects given by General Manager and VP of Sales.
Comprehend all reports from Salesforce database.

Benefits

We aspire to build teams that reflect and support the fans and artists we serve.
Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.
As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

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