LN Venues, Director of Premium Sales and Service

Live Nation Entertainment•Bend, OR

About The Position

Live Nation Entertainment is the world’s leading live entertainment company. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. The Director of Premium Sales & Service is responsible for the long-term retention and growth of our full season, membership, group, and hospitality package members as well as other revenue-generating programs as added to the product portfolio. This will include the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals. This sales position will be responsible for multiple amphitheater/ballroom/club retention sales within an assigned region.

Requirements

Bachelor’s degree in sports/entertainment management, business or related field is required
Five to ten years direct business to business sales experience, preferably in premium seat sales, sponsorship, media or sports marketing
A proven track record in relationship building and networking skills with ability to interact effectively and professionally with all levels of an organization
Demonstrated experience in managing sales funnel across multiple entertainment/sports properties with a sense of urgency, sometimes under a high level of pressure
Self-starter and entrepreneurial spirit with hands-on approach towards retention of existing memberships
Highly motivated, naturally assertive, with a positive attitude
Excellent organizational and time-management skills

Nice To Haves

Prior experience with Archtics and KORE/Salesforce.com is a plus

Responsibilities

Responsible for establishing, nurturing and maximizing positive relationships with existing members and annually renewing their full season memberships via all touch points- calls, emails, seat visits and events
Design, present and execute annual proposals to existing premium clients and referrals
Develop new business sales opportunities by generating referrals, prospecting, and upselling current accounts
Meet and exceed specific levels of activity, appointments and revenue goals while exceeding the member expectation
Serve as the venue sales ambassador in the community while partnering with the local Convention and Visitor’s Bureau, Chambers of Commerce, Meeting Planners Associations, and similar type organizations
Work in partnership with the Director of Regional Business Development as well as Sales Coordinator to cover specific shows to network with current and prospective guests to ensure the show experience is exceeding expectations
Enter all pertinent customer interaction information in KORE/Salesforce.com for efficient reporting and historical data purposes
Report directly to the Regional Director

Benefits

Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Paid time off policy including holidays, sick time and day off for your birthday
Free concert tickets
401(k) program with company match
Stock Program Reimbursement
New parent programs & support including caregiver leave and baby bonus
Infertility support
Tuition reimbursement
Student loan repayment
Internal growth and development programs & trainings
Volunteer time off
Crowdfunding network