LN Venues, Premium Sales and Service Coordinator

Live Nation EntertainmentHouston, TX

About The Position

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s a great place to work. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. The Premium Seat Sales team is responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs. Packages and inventory will be specific to assigned venue(s).

Requirements

  • Strong communication skills
  • High energy and ability to multi task
  • Excellent customer service skills
  • Ability to work varied schedule including nights, weekends and some Holidays
  • Creativity
  • Highly organized
  • Commitment to excellence
  • Minimum 1-2 years of relative business experience
  • Computer proficiency: Excel, Word, Power Point

Responsibilities

  • Assist Premium Seats Sales Management Team in generating sales and administering all Live Nation Premium Seat Programs
  • Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Seats
  • Oversee and maintain accounts receivable
  • Assist in maintenance of client relationships
  • Act as a liaison with internal departments (i.e. Box Office, Finance, local marketers) along with Director of Premium Seats
  • Manage client requests for additional ticket purchases
  • Assist with the processing of PSS sales reports
  • Maintain client email database and facilitate regular email updates on various items via Exact Target
  • Coordination of on-site premium seat program responsibilities and client services for most concert events
  • Interface with VIP Club catering staff to insure a smooth running Club on event days
  • Conducts cold calls, prospecting for new clients
  • Performs other duties as assigned by management

Benefits

  • Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
  • Paid time off policy including holidays, sick time and day off for your birthday
  • Free concert tickets
  • 401(k) program with company match
  • Stock Program
  • Reimbursement
  • New parent programs & support including caregiver leave and baby bonus
  • Infertility support
  • Tuition reimbursement
  • Student loan repayment
  • Internal growth and development programs & trainings
  • Volunteer time off
  • Crowdfunding network
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