Sales Director Jobs

About The Position

Requirements

• High school diploma or GED, or two to four years of related experience and/or training, or an equivalent combination of education and experience.
• 5+ years of experience, as stated in the job title.
• Ability to read and interpret general business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
• Ability to perform basic arithmetic, compute rates, ratios, and percentages, and draw and interpret bar graphs.
• Ability to solve practical problems, work with limited standardization, and interpret written, oral, diagram, or schedule instructions.
• Knowledge of Office 365 and Yardi.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

• Organize, plan, and develop all sales department functions and programs with minimal supervision and guidance from the executive director.
• Prepare and implement the quality action plan with approval from the chief marketing officer.
• Conduct community tours and initiate, accept, answer, and respond to sales calls.
• Respond to prospect inquiries, including email, Facebook questions, and website inquiries.
• Provide positive customer service and maintain clear, accurate, and timely communications.
• Make sound decisions, understand their impact, and set and manage priorities.
• Monitor weekly expenditures to ensure compliance with monthly department budget amounts.
• Plan and host sales events at the community or other venues.
• Maintain an up-to-date inquiry and lead database.
• Review and update the quarterly action plan to address changing community needs.
• Achieve occupancy goals established by the executive director.
• Visit each area of the community daily to check that it is clean, safe, and presents the appropriate atmosphere and image; report findings to the executive director.
• Handle closings, process move-in paperwork, and distribute it to the appropriate departments.
• Ensure advertisements and marketing collateral use approved designs.
• Direct residents’ requests for assistance to the appropriate department head and respond promptly and courteously.
• Know, understand, and follow established emergency policies and procedures; act as essential personnel, especially during emergencies.
• Comply with HIPAA regulations and follow safe working habits and established dress policy.
• Take initiative, seek additional information, offer solutions and suggestions, and willingly take on special projects or other reasonable assigned duties.
• Meet weekly minimums of 40 prospect phone calls, 5 home visits, 5 prospect tours, 4 new move-ins per month, and 8 professional development meetings.
• Meet quarterly event requirements: 2 large events (10+), 1 professional event, 1 prospect event, and 3 small events.