Retail Associate Jobs

About The Position

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Restock shelves by identifying empty areas and replenishing merchandise.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally load merchandise.

Benefits

• Health insurance options.
• Tuition assistance and education support programs, including trade skills scholarships.
• 401(k) retirement account with company match.
• Employee Stock Purchase Plan, subject to eligibility.
• 10% Associate Discount and a broader discount platform.
• Flexible schedules.
• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
• Flexible spending and health savings accounts.
• Employee Assistance Program with concierge, work/life services, and no-cost counseling.
• Maternity and parental leave.
• Adoption assistance.
• Business Travel Accident insurance.
• Learning and development opportunities.
• Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.