Retail Sales – Part Time

Lowe's Companies, Inc.•Greensburg, PA

7d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers feel comfortable while shopping. You welcome customers, answer questions, help them find and select products and services for home improvement projects, and ensure their needs are met. The work may include handling or loading merchandise, replenishing shelves, processing orders and deliveries, and preparing products to customer specifications. Associates work in a department assigned according to hiring needs and skillsets, which may include appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Daily responsibilities may vary by department, and associates may cross-train in other store areas. The position may involve prolonged standing or sitting, lifting merchandise, and working indoors or outdoors in varying weather conditions. Environmental exposure may include extreme heat or cold, wet or humid conditions, wind, noise, and moving or shaking equipment. Regular travel is not required, though occasional travel for meetings, training, or support of neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.