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As a Customer Service Associate at Lowe's, you combine strong customer service skills with care for people to help customers feel comfortable while shopping and solve their home improvement challenges. You welcome customers, help them find and select products and services, and ensure their needs are met. The role involves listening and answering questions, organizing merchandise, and sometimes loading merchandise. Daily responsibilities vary by department. Associates work in one department based on hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and may include indoor and outdoor weather, extreme temperatures, wet or humid conditions, wind, drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts as needed, and use powered equipment only with proper training or assistance.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed

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