Retail Sales – Part Time

Lowe's Companies, Inc.•West Saint Paul, MN

7d•$17 - $18

About The Position

Lowe’s is hiring a part-time Customer Service Associate to welcome customers, help them find products and services for home improvement projects, and provide friendly, professional service. Associates work in a department determined by hiring needs and skillsets, which may include appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Daily duties vary by department and include answering questions, locating and handling merchandise, replenishing shelves, processing orders and deliveries, guiding customers through shopping or checkout, and preparing merchandise to meet customer needs. Associates may occasionally load merchandise and cross-train in other store areas. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor work, exposure to varying or extreme weather and climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidance; single lifts are limited to 75 pounds, with team lifts used minimally from 75 pounds or as needed. Powered equipment should be used when required, with proper training or assistance from a trained coworker.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and deliver friendly and professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Tuition assistance and education support programs, including trade skills scholarships
401(k) retirement account with company match
Employee Stock Purchase Plan, subject to eligibility
10% Lowe’s Associate Discount and broad discount platform
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
Life and disability insurance
Employee Assistance Program with concierge and work/life services and no-cost counseling
Maternity and parental leave
Adoption assistance
Learning and development opportunities
Business Travel Accident insurance
Annual bonuses, subject to eligibility
Deferred compensation plan and grant awards, subject to eligibility
Wellness programs