Retail Sales – Part Time

Lowe's Companies, Inc. • Temple, TX

6d

About The Position

The Customer Service Associate welcomes customers to Lowe's and helps them find appropriate products and services for home improvement needs. The role involves listening and responding to customer questions, helping customers locate and select merchandise, occasionally loading merchandise, and ensuring customer needs are met. Associates work in a department assigned according to hiring needs and skillsets, including areas such as appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Duties vary by department and may include preparing merchandise to meet customer needs, such as mixing paint, cutting pipe or wood, cutting drywall, or cutting blinds.

The position may involve working indoors and outdoors in varying weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Lowe's describes this posting as part-time and offers associates access to benefits subject to eligibility.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or assistance.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver strong customer service.
• Prepare merchandise in the department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed