Retail Sales – Part Time

Lowe's Companies, Inc.•D'iberville, MS

7d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You will listen to customers, answer questions, assist with product selection and handling, and occasionally load merchandise. You will also organize and replenish merchandise, process orders and deliveries, and prepare products according to customer needs. Associates work in a department assigned based on hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Duties may vary by department, and associates may cross-train in other store areas. The role may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Working conditions vary by location and may include indoor and outdoor environments, varying or extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment when required, and obtain proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran experience.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down-stocking products.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.