Restaurant Manager Jobs

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Restaurant General Manager

Taco Bell (Southern Multifoods, Inc.)•Palestine, TX

About The Position

The Restaurant General Manager ensures the orderly and efficient operation of an assigned Taco Bell franchise restaurant by promoting quality, service, cleanliness, and hospitality (CHAMPS) and following the Taco Bell LAST system. The role manages all aspects of restaurant operations, including staffing, employee hiring and development, adherence to policies and procedures, and safety. It involves continuous contact with customers and employees and is normally performed under general supervision. The position requires one to two years to gain job knowledge. Working conditions may include extreme temperatures in the work area and high noise levels. Errors may result in dissatisfied customers or employees and loss of revenue.

Requirements

  • High school education or equivalent.
  • Comprehensive understanding of all aspects of restaurant management and prior food service experience.
  • Valid driver's license.
  • Access to a vehicle for periodic driving on company business.
  • Current liability insurance in the candidate's name.
  • A home or cellular telephone; if unavailable, one must be obtained within three weeks of starting the position.
  • Good interpersonal communication skills to direct employees and work with customers.
  • Ability to pay attention to detail, cope with pressure, and remain calm in stressful situations.

Responsibilities

  • Ensure customer satisfaction and provide excellence in quality, service, cleanliness, and hospitality.
  • Create and maintain a positive, cooperative atmosphere among employees and customers.
  • Enforce safety rules, policies, and procedures.
  • Assist with budget decisions and implementation.
  • Ensure adequate staffing within the restaurant.
  • Follow specified inventory-control procedures.
  • Train employees, emphasizing CHAMPS and the Taco Bell LAST system.
  • Conduct employee performance reviews and counseling.
  • Work as a team member to support consistent customer satisfaction through CHAMPS.
  • Prepare customer orders quickly, according to specifications, and with the highest possible quality.
  • Prioritize work by serving customers first, then maintaining the dining room, and then maintaining the work area.
  • Operate all kitchen equipment.
  • Acknowledge and speak to customers in a friendly and courteous manner when possible.
  • Report needed equipment or facility repairs to the Maintenance Department.
  • Hire, counsel, and train employees and ensure adherence to policies, procedures, and the safety program.

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