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Community Residential Counselor -Fernside

Mass General Brigham•Princeton, MA
•$30•Onsite

About The Position

The Community Residential Counselor (CRC) provides direct patient care and participates in the therapeutic milieu under the direction of the Program Manager and within the scope of defined practice. At Fernside, the role supports people with addiction and co-occurring mental health diagnoses in an individualized residential setting. The counselor provides care in accordance with current treatment plans and program guidelines, supports residents with daily routines and activities, and communicates relevant observations to the clinical team. The position is onsite at Fernside.

Requirements

  • High school diploma or equivalent.
  • One year of patient care or related experience preferred; preferably in a psychiatric setting.
  • Ability to participate physically in patient activities.
  • Ability to drive and transport patients may be required depending on role and location.
  • Time-management skills.
  • Excellent verbal and written communication skills.
  • Ability to work as part of a team.
  • Commitment to professional growth and competency.
  • Basic computer skills for using electronic or online systems, including PRISM, for communication, clinical, and administrative purposes.

Nice To Haves

  • Bachelor's degree in a related field.
  • Medication Administration Program certification (Massachusetts Department of Public Health).
  • Class D Passenger Vehicle Driver's License.
  • One to two years of experience preferred.
  • Familiarity with Epic.

Responsibilities

  • Provide direct patient care in accordance with current treatment plans under the supervision of the Nurse Manager, Clinical Coordinator, and Charge Nurse.
  • Provide and supervise community activities as needed.
  • Remain awake and alert while on the job.
  • Assist patients in maintaining and keeping appointments.
  • Complete clear, concise, and timely documentation and shift notes.
  • Establish helpful relationships with patients while maintaining professional boundaries.
  • Participate in patient rounds, status checks, and teams according to program guidelines.
  • Complete assigned patient care tasks according to program guidelines and daily assignment sheets.
  • Work effectively to manage the therapeutic milieu.
  • Provide patients with direction and supervision as needed.
  • Follow hospital and program policies, procedures, and protocols.
  • Communicate information about the patient milieu and therapeutic environment to appropriate staff in a timely manner.
  • Communicate observations about medication side effects and physical or emotional changes to appropriate medical staff in a timely manner.
  • Encourage patients in activities of daily living.
  • Assess sleep patterns, help patients develop more appropriate sleep cycles, and notify the clinical team as necessary.
  • Complete mandatory annual in-service requirements, including CPR and de-escalation.
  • Attend and participate in rounds and case conferences when appropriate.
  • Support residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.

Benefits

  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs.

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