Counselor, Residential Recovery

SOUTH MIDDLESEX OPPORTUNITY COUNCIL•Framingham, MA
•$0 - $24•Hybrid

About The Position

The Counselor, Residential Recovery ensures the safety and security of clients and provides direct individual, group, educational, clinical, and case management services. The role collaborates with the Clinical Supervisor and clients on treatment plans and referrals, supports client intake and orientation, and helps coordinate care, aftercare, and discharge planning. The Counselor supervises client activities and compliance with program guidelines, maintains accurate records, supports medication processes, and contributes to a supportive residential environment. The position also involves transporting clients in the SMOC program van, participating in supervision and team meetings, and maintaining confidentiality and compliance with applicable laws, funder requirements, and agency policies. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with a one-hour unpaid lunch break, for 35 hours per week. Hybrid work may be available for 0–20% of the week in coordination with the department manager. Some in-state travel in a company van is required. The position is based in a handicapped-accessible residential program and requires a successful background check.

Requirements

  • Bachelor’s degree or a minimum of 5 years’ experience.
  • Understanding of the disease concept of addiction.
  • Knowledge of the 12 Step program.
  • Understanding of mental health diagnosis.
  • Strong verbal communication skills.
  • Understanding of trauma.
  • Valid driver’s license, reliable transportation, and ability to meet insurance standards.
  • Ability to drive a van and ascend and descend stairs in a residential building.
  • Successful background check.

Responsibilities

  • Collaborate with the Clinical Supervisor and clients to design individual treatment plans and referrals.
  • Provide individual, crisis, and group counseling.
  • Screen, intake, and orient new clients.
  • Implement case management, assessments, crisis intervention, and client education.
  • Supervise daily, nightly, and weekend activities and clients.
  • Maintain accurate client files and records.
  • Supervise the daily activities of the caseload.
  • Supervise client compliance with program guidelines.
  • Assist with client aftercare and discharge.
  • Consult with the team to develop collaborative plans of care and aftercare plans for clients.
  • Contribute to a supportive interpersonal atmosphere.
  • Attend bi-weekly individual supervision and weekly group supervision.
  • Drive the SMOC program van to transport clients.
  • Fill required shifts in emergency coverage situations.
  • Supervise medication processes and times.
  • Engage clients by understanding and addressing their needs, whether within or outside the scope of work.
  • Attend and participate in team meetings as requested, and communicate effectively with clients and staff in other areas.
  • Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funder requirements.
  • Ensure compliance with program, department, agency, and funder requirements, as well as SMOC policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Full-time employees can accrue up to 3 weeks of vacation and 2 weeks of sick time, and are eligible for 12 paid holidays during their first year of employment.
  • Employer-paid life insurance and AD&D and long-term disability for full-time employees.
  • Medical plans through Mass General Brigham with an HRA employer cost-sharing program, dental plans with orthodontic coverage, and EyeMed vision insurance for full-time employees.
  • 403(B) retirement plan with company match starting on day one for full-time and part-time employees.
  • Voluntary benefits including term and whole life insurance, accident insurance, critical illness, hospital indemnity, and short-term disability.
  • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, and tuition reimbursement.
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