Relationship Banker Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Typically, at least four to five years of job-related retail banking experience, or a combination of experience and commensurate training.
• Ability to obtain and maintain required NMLS registration, including meeting criminal background and credit check requirements.
• Work from a U.S. Bank location for all scheduled work days.

Nice To Haves

• Proven ability to build and foster client relationships through proactive outreach and follow-up.
• Ability to engage and communicate effectively with clients.
• Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
• Thorough knowledge of retail products and services.
• Proven customer service and interpersonal skills.
• Experience participating in sales campaigns or promotions.
• Experience using and demonstrating digital products and self-service technologies.
• Ability to explore and identify customers’ true needs while using a digital-first mindset.
• Demonstrated advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
• Financial services industry experience is preferred.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Ask questions and learn about clients’ financial needs and preferred banking channels.
• Identify solutions for new and existing clients through effective engagement and communication.
• Maintain working knowledge of consumer and business banking products and services, including digital products and services.
• Provide a consistent client experience, including greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners to serve clients.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Educate clients about emerging and self-service digital products and services.
• Use available resources and technologies to optimize the client experience and provide accurate, operationally excellent service.
• Complete the required NMLS registration process and maintain its requirements.

Benefits

• Medical, dental, and vision healthcare coverage.
• Basic term and optional term life insurance.
• Short-term and long-term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.