Relationship Banker Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Typically fewer than four years of job-related retail banking experience, or a combination of experience and commensurate training.
• Must obtain and maintain NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting applicable criminal and credit record requirements.
• Must be able to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and workplace conduct and safety policies.

Nice To Haves

• Proven ability to build and foster client relationships through proactive outreach and follow-up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
• Proven customer service and interpersonal skills.
• Experience using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while using a digital-first mindset.
• Basic proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
• Financial services industry experience preferred.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Ask questions to understand clients’ financial needs and banking channel preferences.
• Identify and communicate solutions for new and existing clients based on their needs.
• Maintain working knowledge of consumer and business banking products and services, including digital products and services.
• Provide a consistent client experience, including greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners to serve clients.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Educate clients about emerging and self-service digital products and services.
• Use available resources and technologies to optimize the client experience and ensure operational excellence and accuracy.
• Obtain and process customer and account information, explain deposit and loan products and services, and recommend solutions based on customer goals and needs.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation, from two to five weeks depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase.