Relationship Banker II - Morgan City Branch

Regions Bank•Morgan City, LA

19d•$43,814 - $52,402•Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to identify their financial needs and proactively offer suitable products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience who are interested in career growth and development. The successful candidate is customer-focused, individually driven, competitive, collaborative, and skilled at identifying needs and communicating effectively. The position contributes to branch targets, expands customer relationships, supports customers with consumer and business banking products and digital solutions, and helps provide an optimal banking experience. It also requires following bank procedures and applicable regulations, helping manage operational risks, and registering with the Nationwide Mortgage Licensing System and Registry (NMLS). This position is incentive eligible and overtime eligible for hours worked in excess of 40 per week.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
Conduct outbound calls using customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit types.
Educate customers about mobile, online, ATM, and other digital banking solutions.
Provide a consistent customer experience, including sharing responsibility for greeting customers and processing transactions.
Own and resolve customer issues.
Refer customers to internal experts when complex financial goals and needs are identified.
Follow bank processes and procedures and applicable laws and regulations, including duties assigned by the Branch Manager.
Help ensure sound banking practices by managing, identifying, and reporting operational risks.