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Regional Director of Operations

Jaybird Senior LivingCedar Rapids, IA
Remote

About The Position

The Regional Director of Operations provides leadership and oversight for multiple senior living communities, ensuring high-quality resident care, employee engagement, and strong financial performance. This role partners with Community Directors to optimize operations, grow occupancy, control costs, and foster a culture aligned with the company’s mission and values.

Requirements

  • Bachelor’s degree or equivalent experience in senior living operations.
  • 3–5 years managing senior living communities or similar facilities.
  • Strong leadership, communication, and organizational skills.
  • Proficiency in Microsoft Office and mobile operating systems.
  • Ability to analyze data, solve problems, and make strategic operational decisions.

Responsibilities

  • Lead and mentor Community Directors and staff to deliver excellent resident and team experiences.
  • Oversee day-to-day operations, including staffing, training, regulatory compliance, and resident care.
  • Identify revenue opportunities, support marketing and sales initiatives, and monitor occupancy trends.
  • Assist with budget development, track financial performance, and ensure accountability.
  • Conduct site visits to ensure operational excellence, adherence to standards, and effective communication.
  • Provide field training on operational processes, sales, lead management, and business development.
  • Support incident investigations, compliance with state/federal regulations, and HIPAA requirements.
  • Travel regionally as needed; respond to emergent situations promptly.

Benefits

  • Competitive salary and bonus opportunities
  • Health, dental, vision, disability, and life insurance
  • 401(k) with match
  • Paid time off
  • Flexible hours
  • Employee assistance program
  • On-demand pay
  • Career growth in a fast-growing company

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