Quality Assurance Technician
Givaudan • Hanover Township, PA21d
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Quality Assurance Technician
Givaudan•Hanover Township, PA
About The Position
The Quality Assurance Technician supports the administration and maintenance of Quality and Food Safety Systems, ensuring alignment with current regulations and Givaudan Global Policies. The role also supports Supplier and Customer Quality Programs and provides real-time corrections and resolutions to operations. The technician helps maintain the site’s Quality and Food Safety Systems and prerequisite programs through floor inspections and program verification. The role manages regulated Quality Management System documents and records, coordinates local documentation with document and process owners, conducts internal audits, supports internal and external audits and corrective actions, and assists with non-conformances, customer complaints, root cause analysis, and action plans. The technician also supports training, quality-related events, and global and regional initiatives, and develops and implements a Food Safety Culture Program. The position is based in a factory and laboratory environment and involves frequent standing and walking. Givaudan describes an inspiring teamwork culture with opportunities to collaborate and learn across disciplines, regions, and divisions, and states its commitment to diversity and an inclusive environment.
Requirements
- Vocational or further-education diploma in an appropriate technical field.
- Familiarity with Microsoft Office and experience using computer-based management systems and applications.
- Good understanding of Quality Management System principles, including ISO 9001, FSSC 22000, HACCP, and GMP, as well as continuous improvement.
- Knowledge of safety and hygiene.
- Detail-oriented, with excellent communication and interpersonal skills.
- Ability to schedule tasks, manage multiple assignments, set priorities, and follow up to meet deadlines with minimal supervision.
- Demonstrates the competencies listed as Drives Engagement, Demonstrates Self-Awareness, Drive Results, Decision Quality, and Nimble Learning.
- One to two years of relevant work experience in a similar role or industry.
- Dependable and able to work under stress to meet deadlines.
Nice To Haves
- Basic understanding of HACCP principles.
- Familiarity with food safety testing instrumentation, including water chemistry testing, microbiology and ATP swabbing, and allergen swabbing.
Responsibilities
- Support and execute maintenance of local Quality and Food Safety Systems and prerequisite programs, including floor inspections and program verification for areas such as allergen management, calibration, pest prevention, maintenance, environmental monitoring, and foreign material control.
- Manage regulated Quality Management System documents and records, including collecting and reviewing QMS documentation.
- Coordinate with document and process owners to maintain local work instructions, procedures, and manuals.
- Conduct internal audits against applicable Quality Management System and Food Safety standards, such as ISO 22000 and HACCP.
- Support internal and external audit activities and ensure corrective audit actions are implemented.
- Support management of site internal non-conformances and customer complaints.
- Support root cause analysis and the definition and monitoring of action plans.
- Coordinate or conduct regular Quality and Food Safety training to enhance staff awareness and capabilities.
- Support the organization of internal and external Quality and Food Safety events.
- Support global and regional Quality initiatives and projects.
- Develop and implement a Food Safety Culture Program.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
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