Quality Assurance Technician

Riviana Foods•Memphis, TN
•$25 - $26

About The Position

The Quality Assurance Technician is accountable for achieving product quality for each shift while maintaining compliance with the daily operating plan, key performance indicators, and applicable policies, procedures, and regulations. Under general supervision, the technician retrieves and inspects products at various stages of production, compiles and evaluates statistical data to maintain product quality and reliability, and collaborates with others to identify root causes of consumer complaints and out-of-line Standard Operating Conditions (SOCs) and support corrective actions. The role performs routine and periodic qualitative and quantitative product analyses, monitors and adjusts equipment and processes to meet specifications, maintains and calibrates laboratory equipment, and documents and communicates quality findings. The technician also supports food safety, sanitation, training, and operational readiness activities, and is responsible for personal safety and the safety of others in the work area. The position offers 12-hour day or night shifts assigned according to business needs. Starting pay is $25.18 per hour, increasing to $25.68 per hour after 40 workdays. Company benefits, a 401(k) retirement savings plan, and opportunities to develop skills across multiple Quality Assurance operations are offered.

Requirements

  • Two years of experience in a quality role with a high school degree or equivalent.
  • One year of experience in a quality role with an associate degree.
  • Six months of experience in a quality role with a bachelor's degree or higher.
  • Ability to follow oral and written instructions.

Responsibilities

  • Gather product samples and perform routine and periodic qualitative and quantitative analyses to confirm products meet specifications.
  • Enter data into operating systems, including SAP, Excel, and Access.
  • Trend collected data and use findings to coach operators to work within control limits.
  • Calibrate equipment as required and maintain laboratory equipment and general laboratory housekeeping.
  • Demonstrate proficiency in operating equipment, including cookers, dryers, and packaging equipment.
  • Ensure required materials and supplies are available.
  • Monitor equipment settings and make required adjustments to meet product specifications.
  • Initiate product holds when Quality and Food Safety requirements are not met and recommend product disposition.
  • Continually monitor key performance indicators (KPIs).
  • Perform routine quality checks and make adjustments to meet established specifications.
  • Prepare reports for communication to Quality, operating management, and customers.
  • Lead or participate in routine plant inspections, document findings, and communicate them to management.
  • Develop customer-specific certificates of analysis (COAs) using SAP.
  • Perform root cause analysis on out-of-line SOCs that affect Quality and implement corrective actions.
  • Perform pre- and post-operational inspections to ensure cleanliness and readiness for startup activities.
  • Provide on-the-line refresher training for previously administered classroom training as needed.
  • Keep work areas organized and sanitary according to established standards.
  • Follow standard operating processes and procedures.
  • Adhere to GMPs, HACCP, OSHA, and company policies and procedures.
  • Take responsibility for personal safety and the safety of others in the work area.

Benefits

  • Access to company benefits.
  • 401(k) retirement savings plan.
  • Opportunities to expand skills and gain experience across multiple areas of Quality Assurance operations.
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