Quality Specialist Jobs

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Quality Specialist III

Indotronix International Corporation•Greenville, NC

About The Position

The Quality Specialist III supports the audits and inspections program, including external client audits and regulatory inspections. The role monitors audits, inspections, quality issues, deviations, CAPAs, and health authority commitments; analyzes program data and reports KPIs to senior leadership; and helps drive continuous improvement. It also ensures that audit CAPA effectiveness checks are appropriate and that critical documentation is properly retained for audits and inspections.

Requirements

  • Bachelor's degree in a scientific, engineering, or health-related field.
  • At least 5 years of experience working within the pharmaceutical or medical device industry.
  • At least 8 years of experience working in quality within the pharmaceutical or medical device industry in deviation management, pharmaceutical operations, quality assurance, or relevant business areas within the pharmaceutical or healthcare industry.
  • Strong working knowledge of 21 CFR Part 210/211 current Good Manufacturing Practice, 21 CFR Part 600 Biologics, 21 CFR Part 820 QMSR, ISO 13485, ISO 9001, and ICH Q9 and Q10.
  • Excellent communication and interpersonal skills, including the ability to collaborate cross-functionally and communicate complex quality concepts to stakeholders at all levels.
  • Strong problem-solving skills and a proven track record in issue resolution.
  • Proficiency in electronic quality management systems such as Documentum, Veeva Vault, and TrackWise.
  • Strong organizational and time management skills to meet critical business and functional timelines.
  • Detail-oriented, with a keen eye for identifying process improvement opportunities.
  • Strong relationship-building skills and the ability to work effectively in team environments across all organizational levels.

Responsibilities

  • Support scheduling, hosting, and responding to external client audits.
  • Support mock inspections and actual regulatory inspections with health authority agencies, including FDA, EMA, ANVISA, and MHRA.
  • Track, trend, and analyze data from past audits, inspections, and quality issues to identify systemic risks and drive continuous improvement.
  • Report audit and inspection KPIs and keep senior leadership informed.
  • Monitor deviations, audit CAPAs, and health authority commitments to ensure responses and actions are completed and submitted on time.
  • Ensure appropriate effectiveness checks are defined for assigned audit CAPAs to assess whether root causes have been eliminated and recurrence prevented.
  • Use effective communication channels, tools, and resources to promote awareness and participation in maintaining and continuously improving the audits and inspections program.
  • Ensure critical documentation is appropriately documented and stored to support client audits and regulatory inspections.

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