Clinical Quality Improvement Specialist II

OU Health•Oklahoma City, OK

16h

About The Position

The Clinical Quality Improvement Specialist II is an independent quality improvement specialist who partners with clinical and operational leaders to drive measurable improvements aligned with organizational priorities. The role combines analytics, facilitation, and coaching to support initiatives in quality, safety, patient experience, and operations. The Specialist strengthens organizational improvement capability and contributes to a learning health system through data-driven decision-making and evidence-based methodologies. The role facilitates moderately complex improvement initiatives across the organization, including outlying ambulatory clinics. It partners with leaders and frontline teams to identify performance gaps, establish aims, and prioritize opportunities. The Specialist independently manages measurement plans and data collection, validation, analysis, and reporting; develops and interprets visual analytics; translates data into actionable insights; and prepares updates and presentations for leadership and interdisciplinary groups. The position also serves as a subject matter expert for assigned quality measures and supports the design, implementation, monitoring, and sustainment of improvement initiatives.

Requirements

Bachelor's degree from an accredited school of Nursing.
At least three years of experience in healthcare quality improvement, performance improvement, patient safety, or a related analytics role.
Current Basic Life Support certification issued by the American Heart Association upon hire.
Current RN license issued by the Oklahoma State Board of Nursing, or a current multistate compact RN license (eNLC).
Strong knowledge of clinical healthcare operations, evidence-based practice, and healthcare research principles.
Advanced analytical, facilitation, and structured problem-solving skills.
Demonstrated ability to independently lead improvement initiatives.
Skill in measurement for improvement, variation analysis, and data visualization.
Strong written and verbal communication skills, including the ability to present to diverse audiences.
Ability to influence and collaborate across multidisciplinary teams and service lines.
Ability to manage multiple priorities in dynamic and complex environments.
Proficiency in Microsoft Office Suite and data visualization tools.
Ability to interpret regulatory and accreditation requirements within improvement work.
Demonstrated commitment to continuous improvement and operational excellence.

Responsibilities

Facilitate moderately complex improvement initiatives aligned with organizational quality, safety, and performance priorities.
Partner with leaders and frontline teams to identify performance gaps, establish improvement aims, and prioritize opportunities for impact.
Design and manage comprehensive measurement plans, including outcome, process, and balancing measures.
Independently manage data collection, validation, analysis, and reporting for assigned improvement initiatives.
Develop and interpret run charts, control charts, dashboards, and other visual analytics to inform improvement decisions.
Support teams in distinguishing signal from noise and focusing improvement efforts on areas of greatest impact.
Translate complex datasets into clear, actionable insights for clinical, operational, and leadership audiences.
Prepare and deliver improvement updates and executive-ready presentations for leadership, quality committees, and interdisciplinary forums.
Serve as a subject matter expert for assigned quality measures, including specifications, benchmarks, and performance trends.
Support the design, implementation, monitoring, and sustainment of improvement initiatives using evidence-based methodologies.
Perform other duties as assigned.