Quality Improvement Specialist Senior Site Coordinator

Corewell Health • Farmington Hills, MI

26d • Hybrid

About The Position

The Quality Improvement Specialist Senior - Site Coordinator advances quality of care and patient experience across Corewell Health. Serving as the primary quality partner for designated facilities, this role builds relationships with site and system leaders, aligns local priorities with system-wide quality strategies, and translates organizational goals into measurable improvements. The position connects operations, clinical teams, and system stakeholders to coordinate improvement efforts across the care continuum.

The role drives complex clinical and non-clinical quality improvement projects, analyzes process and quality data, and promotes sustainable, repeatable improvements. It facilitates multidisciplinary initiatives with leaders and providers, adapts to changing priorities, mentors colleagues in improvement science, and supports strategic quality goal setting. The position is hybrid, averaging three onsite days per week at Farmington Hills Hospital, with periodic travel to other Corewell Health East sites. The listed schedule is 40 hours per week, Monday through Friday, with hours of 8 a.m. to 5 p.m. and a variable shift designation.

Requirements

• Bachelor's degree or equivalent in a healthcare-related field.
• Five years of experience in quality improvement, performance improvement, project management, or a related field.

Nice To Haves

• Master's degree in a healthcare-related field.
• Registered Nurse (RN) credential in the State of Michigan.
• Two years of participation in improvement initiatives.
• At least one preferred certification: Institute for Healthcare Improvement (IHI) or IHI Open School certification.
• At least one preferred certification: Institute for Healthcare Improvement (IHI) Improvement Coach Program certification.
• Certified Professional in Healthcare Quality (CPHQ) credential from the National Association for Healthcare Quality (NAHQ).

Responsibilities

• Lead complex, site-based quality improvement initiatives focused on readmissions, patient safety indicators, and publicly reported quality measures.
• Conduct chart reviews and analyze data and dashboards, including Epic, Excel, and other Microsoft tools, to identify trends, gaps, and opportunities.
• Interpret and communicate quality data, benchmarks, and trends to clinicians and leaders to support decisions and measurable outcomes.
• Act as a liaison between clinical teams, operations, and system stakeholders to facilitate collaboration, influence practice change, and navigate complex clinical conversations.
• Apply improvement science to assess processes, prioritize opportunities, and design sustainable, repeatable, data-driven improvements.
• Lead multidisciplinary improvement projects, defining goals, milestones, deliverables, and success metrics.
• Research best practices and external benchmarks, including collaborating with other hospitals or organizations.
• Support regulatory, accreditation, and publicly reported quality programs through data collection, validation, and external submissions.
• Mentor and coach colleagues in quality improvement methods.
• Adapt to changing priorities while maintaining focus on strategic quality goals and organizational performance.
• Drive organization-wide clinical and non-clinical projects to achieve measurable quality improvement.
• Analyze process effectiveness and promote sustainable, repeatable, quantifiable improvements.
• Facilitate large improvement projects in coordination with leaders and providers.
• Mentor colleagues in applying improvement science and drive strategic quality goal setting.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory offering deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior