Quality Improvement Specialist Senior

Corewell Health • Greenville, MI

3d • Hybrid

About The Position

The Senior Quality Improvement Specialist drives measurable quality improvement projects across clinical and non-clinical areas of Corewell Health. The role analyzes performance and quality data, identifies trends and improvement opportunities, and works with clinical and operational leaders, providers, and multidisciplinary teams to develop sustainable, repeatable improvements. It connects strategic priorities to execution across the communities and sites supported, while adapting to changing priorities and mentoring colleagues in improvement science.

Requirements

• Bachelor's degree or equivalent in a healthcare-related field.
• Five years of experience in quality improvement, performance improvement, project management, or a related field.

Nice To Haves

• Master's degree in a healthcare-related field.
• Registered Nurse (RN) credential in the State of Michigan.
• Two years of participation in improvement initiatives.
• At least one certification from the preferred list: Institute for Healthcare Improvement (IHI) or IHI Open School.
• At least one certification from the preferred list: IHI Improvement Coach Program.
• Certified Professional in Healthcare Quality (CPHQ) from the National Association for Healthcare Quality (NAHQ).

Responsibilities

• Support and drive improvement activities for accountable areas based on organizational priorities, including project management, measurable deliverables, milestones, and data-informed strategy.
• Serve as a liaison between departments across the Corewell Health System.
• Communicate, collaborate, network with, and act as a change agent for key stakeholders.
• Coordinate services and support appropriate utilization of resources.
• Manage stakeholders and collaborate across departments and organizational resources.
• Continuously assess and improve processes using appropriate tools and methodologies; assist stakeholders and process owners in prioritizing improvement opportunities.
• Apply improvement science to advance quality performance in regulatory, accreditation, and publicly reported programs.
• Analyze, interpret, and communicate benchmarked quality data and trends to identify opportunities and improve outcomes.
• Mentor colleagues and share quality improvement knowledge and skills across the organization.
• Drive strategic quality goal setting to influence organizational strategic priorities.
• Support regulatory, accreditation, and publicly reported quality programs, including collecting, validating, and submitting data to external agencies.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior