Quality Improvement Specialist Senior

Corewell Health • Greenville, MI

4d • Hybrid

About The Position

Drives complex quality improvement projects across clinical and non-clinical areas of the organization, working with multidisciplinary teams to achieve measurable and sustainable outcomes. Analyzes process and quality data, assesses existing processes, identifies trends and improvement opportunities, and influences operational practices and procedures. Partners with clinical and operational leaders, providers, stakeholders, and process owners to coordinate improvement efforts, set strategic quality goals, and advance organizational priorities. Supports regulatory, accreditation, and publicly reported quality programs, and mentors colleagues in the application of improvement science.

This hybrid role requires onsite work up to four days per week, with requirements varying according to business needs, meetings, training, and operational priorities. The position is based at Greenville Hospital and is scheduled Monday through Friday, 8 a.m. to 5 p.m., for 40 hours per week.

Requirements

• Bachelor's degree or equivalent in a healthcare-related field.
• At least 5 years of experience in quality improvement, performance improvement, project management, or a related field.

Nice To Haves

• Master's degree in a healthcare-related field.
• Registered Nurse (RN) license in the State of Michigan.
• Two years of participation in improvement initiatives.
• At least one certification from the Institute for Healthcare Improvement (IHI) or IHI Open School.
• IHI Improvement Coach Program certification.
• Certified Professional in Healthcare Quality (CPHQ) certification from the National Association for Healthcare Quality (NAHQ).

Responsibilities

• Drive improvement activities for assigned areas in line with organizational priorities, including project management, deliverables, milestones, and data-informed strategies.
• Serve as a liaison among departments across the Corewell Health System; communicate and collaborate with stakeholders, act as a change agent, and coordinate services and resource utilization.
• Assess and improve processes using appropriate tools and methodologies, and help stakeholders and process owners prioritize improvement opportunities.
• Apply improvement science to advance quality performance in regulatory, accreditation, and publicly reported programs.
• Analyze, interpret, and communicate benchmarked quality data and trends to identify opportunities and improve outcomes.
• Mentor colleagues and share quality improvement knowledge and skills across the organization.
• Drive strategic quality goal setting to influence organizational priorities.
• Support regulatory, accreditation, and publicly reported quality programs, including collecting, validating, and submitting data to external agencies.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior