Quality Specialist Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent experience in relevant field (e.g. Healthcare Admin, Human Services, Quality Assurance, Compliance, or related discipline).
• Demonstrated ability to work independently and manage time effectively while collaborating with teams.
• Familiarity with Continuous Quality Improvement principles, quality benchmarking, and process management tools.
• Experience in developing training programs that align with MHA's mission and CQI initiatives.
• Knowledge of statistics, data collection, and outcome measurement.
• Proficient in MS Word, Excel, and database applications.
• Capable of implementing organizational programs and coordinating staff efforts to meet objectives.
• Strong understanding of regulatory requirements in mental health, substance abuse, and healthcare.
• Skilled in organizing and analyzing quality data, identifying errors, and implementing corrections.
• Excellent interpersonal skills with a compassionate approach.
• Strong oral, written, and organizational abilities.

Responsibilities

• Assist in developing and implementing quality measurement systems and plans aligned with MHA’s strategic goals, including participation in the annual quality plan preparation.
• Promote data use across the organization by establishing benchmark quality statistics and collaborating with external organizations for benchmarking.
• Monitor and interpret trends while staying updated on quality standards and regulations.
• Support quality management efforts and reduce compliance risks by ensuring adherence to quality policies and procedures.
• Integrate quality improvement initiatives into core functions, working with leadership to enhance service efficiency and effectiveness.
• Oversee the collection of quality metrics, ensuring data accuracy and compliance for reporting purposes.
• Develop audits to ensure ongoing regulatory compliance.
• Advocate for policies that support the organization’s mission and establish processes for their ongoing review and revision.
• Analyze data trends and collaborate with programs to implement effective improvement processes.
• Provide feedback and track results, monitoring corrective actions.
• Participate in committees focused on quality management and performance improvement, facilitating compliance reviews.
• Prepare documentation for state audits and collaborate with administrative departments during audit processes.
• Support the overall compliance activities of the agency across the areas.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability