Intake Specialist
About The Position
The Intake Specialist submits physician orders and coordinates schedules according to the needs of facilities and ordering physicians. The role manages daily orders and helps ensure routine and stat exams are processed within designated timeframes. It also communicates with patients and facilities about rescheduling or delays, routes images to the appropriate teleradiology group, and reports and documents critical findings. The position requires professional telephone communication and the ability to multitask, think critically, and solve problems. Prior experience is preferred but not required.
Requirements
- Prior experience is preferred but not required.
- Ability to multitask, think critically, and solve problems.
- Oral communication skills.
- Written communication skills.
- Diplomacy.
- Customer relations and customer service skills.
- Negotiation skills.
- Organization and planning skills.
- Professionalism.
- Time management.
- Attention to detail.
- Ability to learn quickly.
- Decision-making skills.
- Flexibility.
- Ability to prioritize.
- Technical communication skills.
- Filing skills.
- Typing skills.
Nice To Haves
- Prior experience.
Responsibilities
- Assign and manage daily orders in a timely manner to meet required turnaround times.
- Send images to the appropriate teleradiology group based on facility needs.
- Communicate with patients and facilities concerning exam rescheduling or delays.
- Report and document all critical findings.
- Answer multi-line telephone calls and provide information professionally.
- Ensure routine and stat exams are processed within designated timeframes with the appropriate facilities and physicians.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
