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Quality Manager
Freudenberg Group ā¢ Morganfield, KY1d
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Quality Manager
Freudenberg Groupā¢Morganfield, KY
About The Position
The Quality Manager will be responsible for setting up and maintaining the local quality management system in compliance with Vibracoustic quality standards and customer-specific requirements. This role involves preventing nonconformities, representing customer needs, leading the quality team, managing customer complaints, coordinating audits, and driving continuous improvement programs to achieve zero defects and minimize waste.
Requirements
- Bachelor's degree in a technical field or a comparable education
- Familiarity with ISO 9001 or the IATF 16949 quality management system in the automotive industry
- Ability to work with mathematical concepts such as probability, capability, and statistical analysis
- Ability to read blueprints and understanding of GDT
- Experience as a team leader, knowing how to develop a team for future needs and demands
- High engagement as a team player
- Communication skills in English and local language
Responsibilities
- Set up and maintain the local quality management system complying with all Vibracoustic quality standards and customer specific requirements
- Initiate appropriate actions to prevent the occurrence of any nonconformities related to products, processes, and quality systems
- Represent the needs of our customers in internal functions to increase overall customer satisfaction
- Lead and develop the local quality team to achieve best-in-class results
- Act as the main customer interface for any quality-related claims, establishing professional customer complaint management and analyzing root causes for any returns
- Coordinate internal/external customer and process audits, monitoring the effectiveness of the VC Quality Management System
- Drive continuous improvement programs and problem-solving processes to achieve zero defect and to avoid waste
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What This Job Offers
Job Type
Full-time
Career Level
Manager
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