Quality Manager

MSI Express•Batavia, IL

1d•$100,000 - $120,000•Onsite

About The Position

The Quality Manager provides leadership for all Quality Assurance, Food Safety, Regulatory Compliance, and Continuous Improvement programs within the facility. This role ensures products are manufactured in compliance with customer specifications, regulatory requirements, and MSI Express standards while fostering a culture of food safety, quality excellence, and operational accountability. The Quality Manager partners with Operations and other functional leaders to drive quality performance, maintain audit readiness, mitigate risk, and deliver exceptional customer satisfaction.

Requirements

Bachelor's degree in Food Science, Microbiology, Biology, Chemistry, Engineering, or related scientific field
7+ years of progressive Quality Assurance and Food Safety experience in food manufacturing.
3+ years of leadership experience managing salaried and hourly team members
Experience leading customer, regulatory, and third-party audits
Experience managing HACCP, Preventive Controls, GMP, and sanitation programs
Leadership and team development
Food Safety & Regulatory Compliance
HACCP, GMPs, Allergen Controls, and Sanitation Management
Root Cause Analysis and Corrective Actions
Statistical Process Control (SPC)
Continuous Improvement and Data Analysis
Project and Budget Management
Strong communication, organization, and customer relationship skills
Proficiency in Microsoft Office and quality systems

Nice To Haves

Advanced degree preferred
PCQI certification preferred
SQF Practitioner or equivalent certification preferred
Co-manufacturing or contract packaging experience preferred

Responsibilities

Lead quality, food safety, sanitation, HACCP, allergen control, and GMP programs.
Ensure compliance with customer, regulatory, and company requirements.
Serve as the site's food safety and quality subject matter expert.
Maintain and continuously improve quality management systems, procedures, specifications, and documentation.
Ensure facility readiness for customer, regulatory, and third-party audits.
Manage corrective and preventive action programs and verify sustainable solutions.
Serve as the primary customer contact for quality-related matters.
Lead customer, regulatory, and certification audits and ensure timely closure of findings.
Monitor customer complaints and drive effective root cause analysis and resolution.
Lead, develop, and coach quality team members.
Promote employee engagement, accountability, and a culture of continuous improvement.
Ensure effective training programs for food safety, quality, and regulatory compliance.
Monitor quality metrics and plant performance to identify trends and improvement opportunities.
Utilize data analysis and problem-solving tools to improve product quality and operational effectiveness.
Partner with cross-functional teams to drive sustainable process improvements.
Collaborate with Operations, Supply Chain, Engineering, and Commercial teams to support customer service, productivity, and business objectives.
Manage departmental budgets and resources effectively.
Perform other duties as assigned.