Quality Manager

KONENashville, TN
$120,300 - $191,205Hybrid

About The Position

Are you ready to make your next career move to join our team as our Quality Manager for KONE Americas? Do you enjoy driving Quality Continuous Improvement Teams and ensuring implementation of quality strategies and priorities? Does conducting site visits to ensure compliance with systems and procedures motivate you? Do you thrive in areas where you participate in key meetings (incl. Monthly district management meetings; Branck PM review; Traction Control…etc)? Do you demonstrate a passion for providing a positive attitude, willingness to initiate, lead, and accept change? Are you committed to lead and influence without authority? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our Quality Manager, you will be responsible for managing and continuously improving the regional quality performance in line with the unit targets. You’ll also ensure alignment and execution of full chain quality strategy on region level, supporting branches and districts in problem solving to eliminate the Cost of Poor Quality across sales, ordering, delivering, installation, hand-over and Service.

Requirements

  • 5+ years of progressive and successful experience in sourcing, supply chain management or relevant area.
  • Technical or Business degree (BS / BA) from an accredited college or university.
  • Proven project management skills.
  • Leadership and proven ability to work in cross-functional team and international environment.
  • At least 3-5 years progressive experience in quality.
  • Analytical skills with experience of operational processes for continuous improvement through application of Six Sigma or other proven quality tools and methodologies.
  • Demonstrated success managing team even in complex situations.
  • Ability to work in a cross functional/matrix teams.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups including senior management.
  • Ability to effectively evaluate business performance and identify initiatives to drive improvement.

Nice To Haves

  • Flexibility to travel (60% of time) through the region for site visits, branch visits and key meetings attendance.

Responsibilities

  • Managing and continuously improving the regional quality performance in line with the unit targets.
  • Ensuring alignment and execution of full chain quality strategy on region level.
  • Supporting branches and districts in problem solving to eliminate the Cost of Poor Quality across sales, ordering, delivering, installation, hand-over and Service.
  • Driving Quality Continuous Improvement Teams.
  • Ensuring implementation of quality strategies and priorities.
  • Conducting site visits to ensure compliance with systems and procedures.
  • Participating in key meetings (incl. Monthly district management meetings; Branck PM review; Traction Control…etc).
  • Leading and influencing without authority.
  • Writing reports, business correspondence, and procedure manuals.
  • Effectively presenting information and responding to questions from groups including senior management.
  • Effectively evaluating business performance and identifying initiatives to drive improvement.

Benefits

  • Competitive salary
  • Flexible work schedule
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement
  • Commuter Benefits
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