Qa Manager Jobs

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About The Position

Fortrea is hiring a Senior Manager QA, External Audit, for a remote-based role in North Carolina. The position leads critical audit and inspection programs to support the quality of clinical research, strengthen quality systems, foster a culture of quality, and drive continuous improvement across clinical operations. Preference will be given to candidates located in or near the Raleigh-Durham, North Carolina area. The role provides strategic oversight of client, for-cause, and regulatory audit and inspection activities, including planning, readiness, stakeholder engagement, response strategy, escalation management, and leadership communication. It partners with regional and functional leaders, interprets applicable quality regulations and standards, and leads improvements to Regulatory Compliance and Quality Assurance processes using data, metrics, and dashboards. The Senior Manager represents Fortrea in critical client and regulatory interactions and external industry meetings. The role also recruits, trains, coaches, and develops leaders and mentors Regulatory Compliance and Quality Assurance resources, managing performance and workloads across multiple sites or geographic locations. Other duties may be assigned. Work is performed in an office environment, with exposure to electrical office equipment. The role may involve occasional drives to site locations and occasional domestic and international travel. Varied hours may be required. Candidates must be authorized to work in the United States without employment sponsorship, now or in the future.

Requirements

  • At least 10 years of specialized GxP auditing, quality assurance, regulatory inspection support, external audit hosting, or related clinical research quality experience.
  • Demonstrated experience providing senior-level oversight of audit findings, response strategies, root-cause rationale, corrective actions, CAPAs, evidence, escalation, and closure activities.
  • Experience leading cross-functional teams, managing complex stakeholder expectations, presenting to leadership, and driving audit or inspection readiness strategy.
  • Previous line-management experience, including performance management, coaching, and workload management, and the ability to lead and support teams across multiple sites or geographic locations.
  • Must be authorized to work in the United States without sponsorship, now or in the future.
  • Ability to access and use a variety of in-house and off-the-shelf computer software.
  • Regular and consistent attendance.

Nice To Haves

  • At least 5 years of experience leading, managing, hosting, or coordinating sponsor audits, regulatory inspections, or for-cause audits is preferred.
  • A bachelor's degree in Life Sciences or equivalent Life Science experience is preferred; relevant and equivalent experience may be considered in lieu of educational requirements.
  • Experience and regulatory expertise in industry quality systems and standards, including interpreting applicable regulations and using data to lead process-improvement initiatives.

Responsibilities

  • Oversee and lead the execution of client audits, for-cause audits, and inspection activities, including appropriate staffing, planning, conduct, and follow-through.
  • Provide strategic oversight for complex or high-risk external audit and inspection activities, including readiness planning, stakeholder engagement, response strategy, escalation management, and leadership communication.
  • Partner with regional and functional leaders on initiatives, providing Quality subject-matter expertise and supporting a strong culture of quality.
  • Ensure consistent functional implementation, use, and review of SOPs; interpret applicable quality regulations and standards to ensure appropriate policies and procedures are revised or created.
  • Communicate escalation issues to management and lead solutions, including preventative actions, risk mitigation, and regular leadership updates.
  • Lead functional process-improvement initiatives using data analysis, metrics, and dashboards to improve the efficiency and effectiveness of Regulatory Compliance and Quality Assurance processes.
  • Lead critical interactions with clients and regulatory agencies and represent Fortrea at external meetings, conferences, and seminars as an industry subject-matter expert.
  • Recruit, train, coach, and develop leaders; mentor Regulatory Compliance and Quality Assurance resources; and manage performance and workloads across multiple sites or geographic locations.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability
  • 401(k)
  • Paid time off (PTO) or flexible time off (FTO)
  • Company bonus where applicable

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