QA Manager

Nex

3d • $150,000 - $185,000 • Remote

About The Position

Nex is seeking a QA Manager to own end-to-end quality for Nex Playground across hardware, firmware, PlayOS, and game experiences. The role combines hands-on testing and debugging with responsibility for test strategy, release criteria, and quality standards. The QA Manager will ensure hardware revisions work seamlessly with PlayOS and games, delivering stable, responsive, compatible experiences in real-world conditions. The role partners closely with engineering teams and game cells to identify risk, prevent regressions, and support confident release decisions.

The position is remote in the United States and may involve collaboration across time zones. Occasional travel may be required depending on role and location. The role reports to the Director of QA.

Requirements

• Strong hands-on QA experience in system-level testing, firmware or OS validation, or hardware–software integration.
• Demonstrated ability to design risk-based test strategies and execute thorough exploratory testing.
• Experience validating firmware or OTA update flows, including failure handling, rollback, and recovery.
• Experience investigating performance, reliability, and intermittent issues using logs, traces, crash data, and other diagnostic evidence.
• Ability to create maintainable automated tests, tools, or scripts in at least one programming or scripting language.
• Experience coordinating external QA partners or vendors and holding deliverables to clear quality standards.
• Clear written and verbal communication, sound judgment, and strong cross-functional collaboration.

Nice To Haves

• Experience with consumer electronics, hardware bring-up, EVT/DVT/PVT, or manufacturing test concepts.
• Experience with game or platform QA, graphics and performance profiling, input or motion-tracking systems, or observability tooling.
• Familiarity with Android or Linux debugging, ADB, CI/CD systems, device logs, traces, and crash dumps.
• Experience building test infrastructure, managing device labs, or validating staged software rollouts at scale.

Responsibilities

• Own validation for hardware bring-up and ongoing compatibility across hardware revisions, PlayOS versions, and game builds.
• Develop and maintain risk-based test plans across EVT, DVT, and PVT or equivalent development stages, covering boot, update, rollback and recovery flows; input, tracking, peripherals and connectivity; long-session stability, power cycles and intermittent failures; and storage integrity and save-data behavior.
• Maintain a compatibility matrix covering hardware revisions, PlayOS versions, firmware versions, and game builds.
• Partner with engineering teams to isolate hardware–software issues and verify fixes.
• Own firmware and PlayOS update test strategy, including upgrade and downgrade paths, interrupted updates, failure scenarios, sleep/wake behavior, backgrounding, resume, and recovery.
• Define manual validation and integrate automated checks into OTA release workflows where appropriate, including installation, staged rollout, rollback, interruption handling, and recovery.
• Establish quality gates, entry and exit criteria, and evidence-based go/no-go recommendations for hardware and firmware releases.
• Assess release risk, track critical issues, and ensure regressions are understood before rollout.
• Validate system compatibility across PlayOS and game releases, including input, tracking, performance, save data, and update-related regressions.
• Define and validate measurable quality targets such as frame-rate stability, responsiveness, latency, memory usage, thermal behavior, and crash-free sessions.
• Execute long-run, stress, and recovery testing to identify memory leaks, degradation over time, and intermittent failures.
• Test representative user environments, including network variability, display configurations, device states, user flows, and edge conditions.
• Build and maintain reliable automated regression coverage across device, firmware, OTA, system-integration, and game-compatibility workflows where appropriate.
• Integrate high-value automated checks into release workflows and make failures easy to diagnose.
• Develop lightweight tools and scripts to accelerate setup, validation, data collection, and troubleshooting.
• Produce actionable bug reports with reproduction steps, environment and build details, logs, impact, and supporting evidence.
• Drive defect triage and prioritization with engineering and product partners, particularly during release cycles.
• Manage external vendors, including scope, capacity, priorities, deliverables, acceptance criteria, quality standards, and performance.
• Communicate quality status and release risk clearly to help teams make informed tradeoffs and decisions.
• Champion consistent testing practices and raise the quality bar across teams through influence and collaboration.

Benefits

• Competitive compensation package.
• Flexible working hours and vacation policy.
• Product-driven culture that treasures talents and individual growth.
• Front-row seat and hands-on experience with cutting-edge technologies in the evolving gaming field.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed