QA/QC Manager

Baker Construction•Fort Lauderdale, FL

About The Position

The QA/QC Manager assists in directing site quality assurance and quality control activities and serves as a technical specialist in one or more areas. The role helps define inspection processes, certifies co-workers who perform inspections, and manages inspection staff. The manager typically holds Inspector Level II or III certification in various disciplines. The position directs assigned quality assurance and quality control functions, including coordinating inspection and audit staffing, overseeing project quality documentation, ensuring records meet requirements for legibility, completeness, traceability, and acceptance standards, and supporting development and implementation of QA/QC programs. The manager directs qualified inspection and test personnel, reviews and approves test controls and results, performs vendor inspections and witnesses tests as needed, conducts audits and surveillances, verifies received items against contract acceptance criteria, ensures compliance with inspection hold and witness points, and documents and facilitates correction of non-conformances. The role also supervises, trains, evaluates, and develops direct reports; addresses complaints; provides coaching and support; conducts performance reviews; supports career development and training; takes appropriate personnel-development and corrective actions; leads staff meetings and participates in developing department initiatives and procedures; ensures timely compensation; and collaborates with HR on employment and labor law compliance.

Requirements

Bachelor’s degree in an engineering, scientific, or construction-related discipline from an accredited college or university and 6 years of related experience and/or training, or an equivalent combination of education and experience.
Knowledge of construction practices, including formwork, rebar, and concrete placing.
Quality assurance-related experience, preferably in the nuclear power industry or DOE/DOD facilities.
Quality inspector experience.
Demonstrated knowledge and skill with applicable quality codes and standards; knowledge of NRC regulations is preferred.
Ability to read, analyze, and interpret business documents, technical procedures, government regulations, codes, and standards.
Ability to write coherent reports, business correspondence, and procedures.
Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
Good listening skills.
Proficiency with Microsoft Word, Excel, and PowerPoint.
Proficiency with SharePoint/FileNet and Blue Beam software.
Ability to understand, customize, and modify spreadsheets.

Nice To Haves

Quality assurance-related experience in the nuclear power industry, including DOE/DOD facilities.
Knowledge of NRC regulations.

Responsibilities

Direct assigned quality assurance and quality control fields and allocate staff to inspections and audits; may supervise QC Level I, II, or III inspectors.
Oversee quality assurance documentation for assigned projects and ensure records are legible, complete, traceable, and compliant with specified acceptance standards.
Assist in defining inspection processes and certifying co-workers who perform inspections.
Assist in developing and implementing Company and project QA/QC programs in accordance with owner and regulatory requirements, including manuals, standards, procedures, and training programs.
Direct qualified inspection and test personnel in their quality-related activities.
Review and approve test controls and results; perform vendor inspections and witness tests as required.
Conduct inspections and audits to verify company-wide compliance with quality and safety programs, identify violations, and institute corrective measures.
Conduct internal and supplier or subcontractor audits and surveillances; verify received items meet contract acceptance criteria.
Ensure compliance with inspection hold and witness points.
Document and facilitate correction of non-conformances.
Supervise, train, evaluate, and develop direct reports, and ensure support managers do the same for their staff.
Address complaints appropriately and provide guidance, coaching, and support to direct reports.
Conduct timely performance appraisals and progress reviews.
Assist staff in setting short- and long-term goals aligned with department and Company strategy, and ensure appropriate training aligned with career development plans.
Take appropriate staff-development and personnel actions, including monitoring career plans, promotions, demotions, lateral moves, corrective action, and progressive discipline.
Conduct department staff meetings and participate in developing initiatives, goals, objectives, systems, policies, and procedures.
Ensure staff receive timely and appropriate compensation.
Collaborate with HR to support compliance with employment laws, labor laws, and Company policies; may conduct training or coordinate workshops on compliance.