Property Manager Jobs

About The Position

Requirements

• Strong communication and interpersonal skills.
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines.
• Microsoft Office Suite proficiency required.
• Proven ability to implement innovative solutions and streamline processes.
• Detail-oriented with excellent organizational skills.

Nice To Haves

• Bachelor's degree in a related field (Commercial Real Estate, Business, or similar) preferred but not required.
• Previous experience in property management or a related role is a plus.
• Proficiency in property management work order software (such as Yardi Facilities Manager, Corrigo (or Building Engines) is a plus.
• Knowledge of building testing and safety protocols is a plus.

Responsibilities

• Provide exceptional customer service to tenants, addressing inquiries, concerns, and requests promptly and professionally.
• Oversee maintenance of work order and purchase order systems.
• Oversee the collection and management of Certificates of Insurance (COIs) from tenants and vendors, ensuring compliance with company policies.
• Identify areas for process improvement and implement efficient workflows to enhance property management operations.
• Update and maintain office procedures in the Property Operations Procedure Manual under the direction of the manager.
• Coordinate and oversee regular building testing, inspections, and maintenance activities, ensuring compliance with safety and regulatory standards.
• Build and maintain strong relationships with tenants, addressing their needs and fostering a positive tenant experience.
• Ensure tenant information within the database is current and up to date.
• Work closely with the property management team, vendors, and maintenance team on several projects and process implementation initiatives.
• Prepare and present regular reports on property performance, maintenance activities, and tenant interactions.
• Provide full administrative support, including phone support, typing, reports, filing, and distribution of correspondence.
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
• Prepare service contracts under the direction of the Property Management team.
• Support team in performance oversight of all service contractors who perform contract services.
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures.
• Assist with above-standard tenant bill-backs for electrical usage, after-hours HVAC, and other similar charges to ensure they are processed in a timely manner.
• Occasionally participate in property inspections with janitorial and landscape providers and any other service provider as directed by the manager.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• Contribution to a growing and dynamic property portfolio.