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Property Manager

Riverstone Communities•Colorado Springs, CO
•$59,000 - $67,000•Onsite

About The Position

Riverstone Communities is seeking a Property Manager for Shangri-La Mobile Home Park in Colorado Springs, Colorado. The role focuses on providing excellent service to residents, prospective residents, guests, and local municipalities while maintaining strong community relationships and supporting the company’s mission and vision. The Property Manager is responsible for occupancy, rent and fee collection, compliance with company home standards and Fair Housing guidelines, budget management, team performance, resident events, office standards, and timely follow-up with prospects and applicants. The position may require responding to community needs outside normal business hours during emergencies. The role also involves regular physical activity, including walking, bending, standing, and lifting up to 50 pounds. Riverstone Communities describes an inclusive workplace with opportunities to contribute beyond daily responsibilities, including committees, the training team, and town halls. The company encourages feedback and supports growth and diversity.

Requirements

  • At least 3 years of experience in management, preferably in property management or mobile home property management.
  • At least 3 years of excellent customer service experience through various methods, including in person, over the phone, and in writing.
  • At least 3 years of experience managing a successful team and vendor relationships.
  • Ability to legally operate a motor vehicle and hold a valid driver’s license.
  • Ability to walk, bend, stand, and lift up to 50 pounds.
  • Computer proficiency, including internet, Google or Microsoft programs, and email.
  • Ability to take initiative and seek out details and information.

Nice To Haves

  • Bilingual in Spanish preferred.

Responsibilities

  • Provide excellent customer service to residents, prospective residents, guests, and local municipalities, building and maintaining relationships.
  • Work toward or maintain a consistent 100% occupancy rate.
  • Collect rent and fees in a timely manner and follow up with residents who are late on payments.
  • Ensure compliance with company home standards, including walking the community daily to assess compliance.
  • Manage the established property budget without exceeding its allocation and maximize community profitability.
  • Attend to community needs outside normal business hours when emergencies arise.
  • Plan and execute quarterly resident events.
  • Set high standards for self and team and manage performance expectations.
  • Maintain the property office to required standards and complete general office work by deadlines.
  • Promptly follow up and follow through with prospects and applicants.
  • Adhere to state, government, and local requirements and meet or exceed Fair Housing guidelines.
  • Support the mission and vision of Riverstone Communities and the specific property.
  • Perform other duties as qualified and trained.

Benefits

  • Annual salary of $59,000–$67,000, plus bonus potential.
  • Medical, dental, and vision benefit plan offerings for the employee and eligible family members.
  • 401(k) retirement plan with company match.
  • 11 paid holidays, including the employee’s birthday.
  • Paid time off (PTO) and Wellness PTO.
  • $50 monthly phone reimbursement.
  • Maternity and paternity leave.
  • Flexible schedule responsive to the employee’s and property’s needs.
  • Ongoing training and internal growth opportunities.
  • Opportunities to provide feedback and participate in committees, the training team, and town halls.

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