Program Specialist Jobs

About The Position

Requirements

• Has a High School Diploma.
• Has two years of education and/or experience in a related field (e.g., Child Development, Social Science, Human Development, Liberal Studies).
• Has one year of experience in client casework or eligibility setting.
• Is bilingual/biliterate in English and Spanish.
• Has a combination of related education and/or experience totaling five years in administrative functions, case management, or eligibility determinations.
• Has one year of experience as a Program Eligibility Specialist I or equivalent experience.
• Depending on the department assigned, a valid California driver’s license, a current DMV driving record, and proof of insurance may be required to fulfill job-related travel.

Nice To Haves

• An Associate’s Degree is preferred.
• A Bachelor’s Degree is preferred.

Responsibilities

• Conduct face-to-face and phone interviews to determine eligibility.
• Process verification needs and prepare childcare contracts.
• Maintain accurate files and documentation.
• Communicate changes promptly to staff and families.
• Attend and participate in relevant meetings.
• Perform mathematical computations related to eligibility.
• Enter and manage data in approved software.
• Collect and maintain data for reports and audits.
• Process attendance records and address excessive absences.
• Prepare and manage parent fee billings and reports.

Benefits

• internal referral bonus
• hiring bonus