Practice Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Health Services, Social Work, Healthcare Administration, or a related field.
• Previous management and leadership experience required.
• Experience with client databases, healthcare information systems, or similar technology.
• Strong professional judgment and the ability to manage multiple priorities in a changing environment.
• A commitment to providing high-quality services to individuals who are blind or have low vision.
• Must pass a Level II background check.
• Self-Starter with superior organizational skills; ability to multi-task, adapt to change, attention to detail, time management, and prioritize effectively.
• Strong managerial, problem solving, and team-building skills and demonstrate ability to motivate and empower direct and indirect reports.
• Excellent budgeting, fiscal management, data analysis, and business operations knowledge.
• Expert level knowledge and expertise in utilizing client database systems.
• Exhibit professional maturity, judgment, and objectivity.
• Possess a sensitivity towards the unique needs of individuals with low vision or blindness.

Nice To Haves

• Four or more years of experience in rehabilitation and/or medical administration preferred.
• Strong understanding of healthcare or rehabilitation operations, budgeting, analytics, and performance metrics.
• Excellent communication, organizational, problem-solving, and team-building skills.

Responsibilities

• Lead, coach, develop, and retain the Client Experience Team.
• Oversee client scheduling, communication, records, documentation, medical billing, and administrative processes.
• Monitor KPIs, service quality, operational performance, and resource utilization.
• Ensure compliance with clinical, contractual, accreditation, and regulatory requirements.
• Manage departmental budgeting, reporting, financial performance, and data analysis.
• Build relationships with vendors, referral partners, community organizations, schools, and Division of Blind Services personnel.
• Identify and implement process improvements that improve efficiency and the client experience.
• Stay current on best practices and trends in healthcare and vision rehabilitation services.

Benefits

• We are committed to an inclusive workplace and provide reasonable accommodations to qualified individuals with disabilities.