Practice Manager Jobs

About The Position

Requirements

• Must be at least 18 years of age.
• Must have reliable transportation.
• High school diploma or equivalent.
• Ability to analyze situations and solve problems at strategic and tactical levels.
• Excellent interpersonal and customer service skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Practiced at organization and planning.
• Employ Critical thinking and problem solving.
• Maintains composure and operates with emotional intelligence.
• Ethical reasoning and decision-making.
• Strong attention to detail.
• Receptive and responsive to feedback.
• Excellent verbal and written communication skills.
• Time management, prioritization, and sense of urgency.
• Proficient with Microsoft Office Suite or related software.

Nice To Haves

• Two years of experience working within a healthcare setting.
• Bachelor’s degree in business, or healthcare related studies.
• Master's degree in business, leadership, or healthcare related studies.

Responsibilities

• Foster a positive and supportive work environment.
• Cultivate an open, honest, team-oriented work culture.
• Respond to concerns of patients, providers, and staff patiently and with the goal of helping everyone succeed.
• Works closely with Department Managers to oversee daily work activities.
• Troubleshooting challenges that arise and delegating to the appropriate manager.
• Keeping open communication and meeting regularly to address concerns.
• Daily review of time and attendance ensuring that site has appropriate coverage and reaching out to Regional/Department Manager as issues need addressed.
• Enforcing NorthShore policies regarding professionalism, punctuality, dress code, and culture for all employees with their clinic.
• Ensures exam rooms, workstations, all equipment, and other work areas are organized, clean, and functional.
• Monitors supply inventories to ensure operational levels are maintained.
• Monitors, inspects, and reports incidents as they arise within clinic.
• Works with the compliance department and coordinates all site-specific programs.
• Responsible for monthly and quarterly site inspections and conducts all required drills and inspections.
• Address Safety Zone issues.
• Provide support to other NSHC sites of varying levels as needed.