Practice Manager (Oral & Cosmetic Surgery)

SaxiraClinton, MD
Onsite

About The Position

The Practice Manager (Oral & Cosmetic Surgery) will oversee all administrative and clinical functions within the oral and cosmetic surgery division. This role involves ensuring efficient operations, leading and managing staff, maintaining compliance and quality control, enhancing patient experience, and contributing to business development. The ideal candidate will have a strong background in healthcare management, particularly within a dental or surgical setting, and possess excellent leadership and communication skills.

Requirements

  • Bachelor’s degree in Healthcare Administration, Business, or a related field
  • 3+ years of management experience in a dental, oral surgery, or healthcare setting
  • Knowledge of oral/maxillofacial surgery workflows and terminology
  • Proficient with EMR/EHR systems (e.g., Dentrix, Open Dental, or equivalent)
  • Strong leadership, problem-solving, and interpersonal communication skills

Nice To Haves

  • Certification in Practice Management (e.g., CMOM, FAADOM, or equivalent)
  • Experience working in a multidisciplinary practice or medspa environment
  • Familiarity with surgical billing, CDT codes, and patient financing options

Responsibilities

  • Oversee all administrative and clinical functions within the oral and cosmetic surgery division
  • Ensure efficient scheduling, patient flow, and treatment planning coordination
  • Manage inventory and ordering of surgical supplies and equipment
  • Coordinate with front desk staff to ensure accurate billing, coding, and insurance processing
  • Maintain accurate records for credentialing, licensure, and continuing education of surgical staff
  • Supervise and support oral and cosmetic surgery staff including surgical assistants and coordinators
  • Conduct regular team meetings to promote communication, efficiency, and morale
  • Provide onboarding, training, performance evaluations, and disciplinary actions
  • Monitor staffing levels and coordinate hiring with HR when necessary
  • Ensure all protocols follow OSHA, HIPAA, and state dental board regulations
  • Maintain a clean, safe, and sterile environment per infection control standards
  • Monitor documentation, consent forms, and EMR accuracy
  • Coordinate inspections, audits, and regulatory requirements
  • Promote a compassionate and responsive patient care culture
  • Resolve patient complaints and service issues quickly and professionally
  • Collaborate with marketing and patient education teams for growth and retention
  • Support patient financial consultation processes in collaboration with billing
  • Track KPIs including surgical volume, revenue, case acceptance rate, and efficiency
  • Collaborate with leadership to identify opportunities for service expansion
  • Prepare and present regular reports on division performance and improvement strategies
  • Participate in strategic planning and budgeting for the oral and cosmetic surgery division
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