Pharmacy Technician Jobs

About The Position

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills to accurately count, measure, and weigh medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information, process prescriptions, and ensure information is entered correctly.
• Fill prescriptions by retrieving, counting, and pouring medications; verify the medicine and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and comply with company error policies and the Quality Improvement Program.
• Follow the company's Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Assist customers with locating over-the-counter products when possible, answer questions, and resolve customer issues.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; document overages, shortages, order errors, and damaged prescription drugs.
• Maintain knowledge of company asset-protection techniques.
• May assist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help develop and maintain relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete PPLs, obtain continuing education credits, and maintain current healthcare and pharmacy knowledge.
• Model customer-service best practices, including greeting customers, offering proactive assistance, identifying needs, and helping customers until satisfied.