Pharmacy Technician Jobs

About The Position

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
• Ability to provide friendly customer service, understand patient reactions, and respond appropriately.
• Verbal and written communication skills, including active listening and accurately conveying detailed spoken instructions.
• Ability to use mathematics for prescription quantities, days’ supply, and bottle calculations.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other market stores for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, including immunizations and point-of-care testing, and voluntarily staff offsite clinics when allowed by law and supported by required training and certification.
• Where permitted and appropriately qualified, complete immunizer requirements; support vaccine preparation and administration; educate patients and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety; use attention, communication, mathematical reasoning, and problem-resolution skills to meet patient and business needs.
• Perform physical tasks including standing and remaining mobile, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines, stooping, and visually inspecting or transcribing information.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.