Pharmacy Technician

CVS Health • Tampa, FL

2d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and excellent patient service. They assist with pharmacy operations across store workstations, follow standard operating procedures and applicable laws, and help create a caring, safe, and inclusive experience for patients and colleagues. Technicians complete company training and satisfy the registration, licensing, and certification requirements applicable under their State Board of Pharmacy; until those requirements are met, the Pharmacy Manager may restrict their duties.

Technicians may also provide additional patient health care services, including immunizations and point-of-care testing, when permitted by law and supported by the required training and certification. Where allowed, Technician Immunizers complete additional licensure and training, educate patients about vaccines, refer clinical questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

This is a part-time position with anticipated weekly hours of 20. The typical pay range is $16.50–$25.00. Actual pay depends on factors including experience, education, and geography. Eligible part-time colleagues may have access to benefits and programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility; listed benefits include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state pharmacy rules do not set a minimum age, be at least 16 years old.
• If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the position.
• Complete required training within the designated timeframe.
• Have the ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use and understand verbal and written communication with patients and colleagues; listen actively and communicate detailed spoken instructions accurately.
• Use basic mathematics to determine quantities such as tablets to dispense, days’ supply, and full or additional bottles needed to fill prescriptions.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including prolonged upright activity, reaching, repetitive finger work, stooping, close visual acuity, and lifting or exerting the specified amounts of force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and, as needed, travel to other stores in the market to work shifts.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when allowed by law and supported by required training and certification.
• If serving as a Technician Immunizer, complete additional licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy and use mathematical reasoning to support prescription filling.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and visually inspecting small items; occasionally lift or exert up to 20 pounds and frequently up to 10 pounds.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED