Pharmacy Technician Jobs

About The Position

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not establish a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Concentrate on tasks, shift quickly between tasks, and accurately confirm prescription information and labels.
• Demonstrate customer service and teamwork, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning for prescription quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision adjustments, stooping, and close visual work; and occasionally lifting or exerting up to 20 pounds.
• Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted by law and supported by required training and certification.
• Where permitted, complete immunizer licensure and training requirements; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ well-being, based on eligibility