Pharmacy Technician

CVS Health•Wayne, NJ

5d•$18 - $28•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and customer service in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients at pickup, drive-thru, drop-off, and by phone; and follow company procedures and best practices while contributing to a safe, inclusive, and engaging team culture. Technicians complete a company training program and must meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on state law, training, and certification, the role may also include supporting immunizations and other health services, including point-of-care testing and offsite clinics. Technicians who obtain Technician Immunizer status may help prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The position is full-time, with 30 anticipated weekly hours. The typical pay range is $17.92–$27.92 per hour. The role is eligible for benefits based on eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws, including age, education, and licensure or certification requirements.
If state pharmacy rules do not specify a minimum age, be at least 16 years old.
If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Be able to concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
Provide friendly customer service, recognize and appropriately respond to patient reactions, and work effectively as part of a team.
Use verbal and written communication with patients and colleagues, including active listening and accurate communication of detailed instructions.
Apply basic mathematical reasoning to prescription quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate response.
Be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and repeatedly use fingers and hands; and adjust machines precisely.
Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small items.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Be able to accurately convey and receive detailed information through spoken communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and at other market locations as business needs require.
Open availability from Sunday through Saturday, including mornings and evenings.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fill prescriptions safely and accurately.
Provide empathetic, personalized service to patients in person and by phone; offer immunizations and other services where appropriate; resolve patient problems or escalate them as needed.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive and seek feedback, and develop clinical and technical knowledge to better assist patients.
Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
Comply with relevant laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional health care services, such as immunizations and point-of-care testing, or staff offsite clinics when legally permitted and appropriately trained and certified.
Where permissible and appropriately licensed and trained, support vaccine preparation and administration; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Assist with additional tasks as directed by a Supervisor or Manager.