Pharmacy Technician Jobs in San Jose, AZ

About The Position

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire, except in Community Specialty Pharmacy, Health System Pharmacy locations, or locations where the role is covered by a collective bargaining agreement.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic PC skills, such as starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, model customer-service practices, and build relationships with valuable customers.
• Assist in pharmacy practice under pharmacist supervision and comply with state, federal, company, and Pharmacy Code of Conduct requirements.
• Use pharmacy systems to enter patient and drug information, fill prescriptions, verify medicines, check for possible interactions, and help schedule and maintain workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company procedures and the Quality Improvement Program.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, handle cash as required, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require a pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceuticals; apply asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
• Assist the Pharmacy Manager and Staff Pharmacist in analyzing and improving financial, customer-service, and inventory performance, including reviewing Rx KPIs with the Store Manager and Healthcare Supervisor.
• Assist with clinical services, including collecting and labeling blood or urine samples when required, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
• Support execution of the Pickup program.
• Keep the Pharmacy Department supplied, clean, neat, and orderly, including assisting with interior and exterior maintenance.
• Coach pharmacy technicians and cashiers in the correct use of processes and tools to improve pharmacy efficiency.
• Follow company policies, maintain respectful coworker relationships, and complete special assignments and other assigned tasks.
• Maintain PTCB or ExCPT certification through the designated program and/or maintain state-required certification or registration.
• Attend requested training, complete PPLs, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.