Pharmacy Technician Specialist I - Advocate Sheman

Advocate Health•Elgin, IL

4d•$24 - $36

About The Position

The Pharmacy Technician Specialist I completes area-specific work in medication histories, following standard processes, procedures, and policies. The role serves as an expert in the equipment and technology used in its specialized area, resolves technical issues, and ensures that documentation and records are accurate and completed promptly. The technician supports communication and coordination with patients and the care team, identifies opportunities to improve quality and patient care, and contributes to operational changes and pharmacy department initiatives. The role also participates in specialized work teams as applicable, complies with legal and accreditation standards, keeps current with developments in the field, and contributes to the education of others. This is a part-time position with various shifts. The AM shift is 6:30 AM–3:00 PM; the PM shift is typically 1:00 PM–9:30 PM, with flexibility in start times for second shift. The position may require travel between pharmacy locations. Physical demands include extended periods of sitting, considerable walking and standing, pushing a mobile cart of approximately 50 pounds, and lifting 35 pounds. The role involves potential exposure to chemicals, hazardous waste, blood and body fluids, and communicable diseases, and requires appropriate use of personal protective equipment.

Requirements

Registration or licensure with the state board of pharmacy according to the requirements of the state of employment.
Certification through the Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT).
High school diploma or GED equivalent.
For technicians in North Carolina with validating technician responsibilities, an associate degree in Pharmacy Technology is required.
Typically, 3 years of experience in health care, the insurance industry, pharmacy, or a medical background.
Excellent oral, written, interpersonal, and customer service skills.
Ability to communicate effectively and be understood by others.
Critical-thinking and problem-solving skills.
Basic math skills.
Organizational skills and analytical ability to prepare and correctly reconcile reports.
Ability to evaluate and measure customer needs and set clear standards to ensure those needs are met.
Ability to maintain strict confidentiality.
Self-discipline and attention to detail.
Working knowledge of PCs, Microsoft Office (Word, Excel, and Outlook), the internet, and general call center systems.
Ability to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, and reach above the shoulders; extended periods of sitting may be required.
Ability to walk and stand considerably, push a mobile cart of approximately 50 pounds, and lift 35 pounds of material.
Functional vision, touch, and hearing.
Ability to use appropriate personal protective equipment and take precautions to minimize exposure to hazardous agents, body fluids, communicable diseases, needle sticks, and minor cuts or bruises.
Frequent fine motor movement of the hands and wrists for writing, typing, computer data entry, and medication preparation, including syringe use.
Ability to operate equipment necessary to perform the job and travel between pharmacy locations.

Nice To Haves

Strong background in medical terminology.
Associate or bachelor's degree.

Responsibilities

Complete area-specific work according to standard processes, procedures, and policies.
Serve as an expert in specialized-area equipment and technology and troubleshoot technical issues.
Ensure documents and records are accurate and completed in a timely manner.
Support communication and coordination with patients and the care team.
Identify quality improvement opportunities to support safe, effective, and efficient services and patient care.
Provide input to and support implementation of operational changes, advancements, and site and system standardization.
Participate in specialized site or system work teams, committees, and councils as applicable.
Comply with legal, regulatory, and accreditation standards.
Keep current with changes in the specialized field and collaborate with department leadership to adopt best practices.
Maintain up-to-date knowledge and skills and contribute to educating others.
Contribute positively to pharmacy department initiatives.
Accept assigned tasks from other pharmacy teammate roles when workload dictates.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay such as shift and on-call pay, based on teammate eligibility.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.